Returns Policy

Guarantees and Returns

We take our testing seriously and that's why we can comfortably offer a 30 day refund/return guarantee. However, it is important that you thoroughly test, and use the item as you would normally (excessive use recommended if possible) and report any issues to us within the 30 day return window. When the option is available, you should register your product with the products' manufacturer. Registration may provide access to whatever warranty that may be remaining for the item. Of course this is at the discretion of the manufacturer.

Small Buyer Central will extend additional protections in excess of 30 days as necessary. Any extension of warranty or guarantee (not including PayPal Buyer Protection) will be noted in the product information posted to our site.

Requesting Return

In most cases, returns are free. The buyer will be responsible for the cost of return shipping if the product has been altered in any way from its original arrival condition. To facilitate a quick return, please send us an email through the Contact Us form. You may also call, but you may receive voice mail - just leave us a detailed message. We will either return your call or follow your directed request. A return label is provided through email, so it is necessary to have a printer.


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